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Industry notes6 min read

The IT Talent Shortage Is Real, and Building Your Own Team Is the Wrong Fix

Abstract render of a dark wire grid studded with glowing pink rings and a branching orange circuit, a visual for the IT talent shortage.

The IT talent shortage is real, but it is not evenly spread. Entry-level applicants are easy to find; the senior security and infrastructure people who keep systems running are not. For a business under 200 people, the practical answer is to get access to a dedicated team rather than trying to employ every specialist yourself.

This note was first published in March 2026. The labor figures below come from the newest federal outlook, released in August 2026.

What the IT talent shortage actually looks like

The common story is simple: there are not enough tech workers, so everyone struggles to hire. The reality is narrower. The roles that stay open for months are the experienced ones: security engineers, infrastructure architects, the people who know what to do when a server is compromised at night.

Security is the clearest case. The Bureau of Labor Statistics projected in August 2026 that employment of information security analysts will grow 21 percent from 2025 to 2035, much faster than the average for all occupations. It expects about 14,100 openings for the role each year over that decade, and it put the median annual wage at $129,180 in May 2025.

The same projections show how uneven the picture is. In the BLS Employment Projections tables published in 2026, security analysts grow six times faster than the 3.5 percent average for all jobs, while computer user support specialists and network and computer systems administrators are projected to shrink. Demand is rising where skill takes longest to build and falling where routine work is being automated.

Projected employment change, 2025 to 2035 is highest in Information security analysts at 21%.

Projected change in U.S. employment from 2025 to 2035 for four computer occupations and for all jobs. The IT talent shortage sits at the top of the chart: security work is growing fast while routine support roles shrink.
Projected employment change, 2025 to 2035
Information security analysts21
Computer systems analysts7.9
All occupations3.5
Computer user support specialists-3.5
Network and computer systems administrators-4.1
Projected change in U.S. employment from 2025 to 2035 for four computer occupations and for all jobs. The IT talent shortage sits at the top of the chart: security work is growing fast while routine support roles shrink. Source: Bureau of Labor Statistics, Employment Projections Table 1.2, 2025 to 2035 (2026).

Why the IT talent shortage hits senior roles hardest

Senior people are scarce because experience takes years to build and cannot be hired in bulk. The same BLS table lists the work experience employers usually expect: less than five years in a related job for information security analysts, and five years or more for computer network architects. A new graduate cannot fill either seat on day one.

The few who have that experience can choose between large employers, government contracts and consulting. A 40-person company is competing for the same handful of candidates against organizations that can pay more, offer more growth and promise more interesting problems.

That is why job posts for these roles sit open. The talent pool is not empty. Access to the right part of it is the problem.

What changed since March: when this note first ran, the current federal outlook covered 2024 to 2034. The 2025 to 2035 edition released in August 2026 replaced it, and the pattern held: fast growth for security work, decline for routine support roles.

The hiring math for a small business

Hiring one senior person means a job post, weeks of interviews, a notice period, onboarding and months of learning your systems before that person is fully productive. Even when it goes well, you have spent most of a year getting to one person.

Then the structural problems start:

  • One person is a single point of failure. They take vacation, get sick and sleep. Incidents do not wait.
  • One person has gaps. Security, networking, backups, cloud and application support are separate skills. Few people are strong in all of them.
  • One person can leave. When they do, the knowledge of how your systems work leaves with them, and the hiring cycle starts again.

One hire is not a team

A business that needs monitoring, patching, backups, security reviews and someone on call does not need one employee. It needs a small team with overlapping skills. For most small businesses, staffing that team in house is not realistic at any salary.

Coverage makes the point plainly. A week has 168 hours and a full-time schedule covers about 40 of them, so even one always-watched seat takes four to five people. We worked through that arithmetic in our note on MSP staffing and round-the-clock coverage.

Providers feel the IT talent shortage too

The companies that sell technology services hire from the same pool. Many respond by renting capacity from each other, so the provider whose name is on your contract may not be the team doing the work. That is worth knowing before you sign. Ask who your engineers are, whether they stay with your account, and who holds the keys to your systems.

We wrote more about how that plays out in why providers cannot hire fast enough.

Access instead of employment

Outsourcing versus in house is a decades-old framing. The useful question is whether your business needs to employ technology specialists, or whether it needs dependable access to what they know.

For most small and midsize businesses, the answer is access. A dedicated team that already knows your systems brings depth you could not hire one person at a time, and it does not disappear when one engineer changes jobs. Kief Studio has written about the same choice from the operator's side in build the team or find the partner.

What to ask a dedicated team

  • Will the same named engineers work on my systems month after month?
  • Is my infrastructure dedicated to me, or shared with hundreds of other tenants?
  • How are patching, monitoring and backups handled, and how will I see that they happened?
  • If we part ways, do I keep my data, code and documentation?

Key takeaways

  • The IT talent shortage is concentrated in senior security and infrastructure work, where federal projections show the fastest growth.
  • Routine support roles are projected to shrink, so entry-level hiring is not where the pressure is.
  • One hire leaves gaps in skills and hours; coverage needs a team.
  • Ask any provider for named engineers, isolated infrastructure and a clean exit.

How LTFI answers the IT talent shortage

LTFI takes part of the IT talent shortage off your hiring list. Kief Studio runs LTFI on a server dedicated to your company, and we host, patch and watch it, so nobody on your team has to look after that server. AI teammates draft the follow-ups, posts and project updates, and anything that sends, posts or spends waits for a person to press Go ahead. The AI runs on your own AI keys, with the major providers or a model on a server you run. See what LTFI does and how we watch the server we run for you.

Frequently asked questions

Is the IT talent shortage real or just a hiring problem?

Both. Federal projections show information security analyst jobs growing 21 percent from 2025 to 2035 while computer user support jobs shrink. The gap is concentrated at the senior level, where experience takes years to build.

Why is there a shortage of IT workers?

The shortage is mostly a shortage of experience. Employers usually expect years of related work for roles such as network architect, and that cannot be trained in a few months. Large employers also compete hard for the same experienced people.

Which IT jobs are hardest to fill?

Security and senior infrastructure roles. The Bureau of Labor Statistics projects about 14,100 openings a year for information security analysts, and network architects usually need five years or more of related experience.

How much does a senior security hire cost?

Federal data put the median annual wage for information security analysts at $129,180 in May 2025, before benefits, recruiting costs and the months it takes a new hire to learn your systems.

Will the IT talent shortage ease as AI automates support work?

Automation is shrinking routine support roles, but it does not create senior security or infrastructure staff. Those roles are the ones federal projections show growing fastest, so the pressure at the top is likely to stay.

Should a small business hire one IT person or use a managed team?

One person cannot cover security, infrastructure, backups and on-call duty alone. Most businesses under 200 employees get more coverage from a dedicated managed team than from one hire. Book a walkthrough to see what LTFI would take off your list.

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