The MSP Summit's biggest theme reveals an industry obsessed with speed but short on the trust architecture buyers actually want
Agentic AI can automate workflows, but accountability still requires people who know your business
Nine acquisitions, a $900M platform merger, and 466 deals in a single year prove the old model needed replacing, not rescuing
When 30% of MSPs fear shrinking this year, shared back-offices won't save them -- dedicated teams will
When enterprises sacrifice their own infrastructure teams to fund AI bets, the work doesn't disappear -- it just needs a permanent home